My Oracle Support Banner

Web Workspace Slowdown When Rapidly Zooming Closely on Device in Viewer (Doc ID 2177633.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Information in this document applies to any platform.

Symptoms

If an operator zooms in too closely to a device, the viewer can suddenly experience a large slowdown.

 

The client log will contain an error message similar to this:


2016-08-25 09:33:55,324 [AWT-EventQueue-1] ERROR
com.splwg.oms.client.viewer.ViewerCanvasLayerManager: Dimensions (width=51984 height=51983) are too large
java.lang.IllegalArgumentException: Dimensions (width=51984 height=51983) are too large
at java.awt.image.SampleModel.(Unknown Source)
at java.awt.image.SinglePixelPackedSampleModel.(Unknown Source)
at java.awt.image.SinglePixelPackedSampleModel.(Unknown Source)



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.