Web Workspace Slowdown When Rapidly Zooming Closely on Device in Viewer (Doc ID 2177633.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Information in this document applies to any platform.

Symptoms

If an operator zooms in too closely to a device, the viewer can suddenly experience a large slowdown.

 

The client log will contain an error message similar to this:


2016-08-25 09:33:55,324 [AWT-EventQueue-1] ERROR
com.splwg.oms.client.viewer.ViewerCanvasLayerManager: Dimensions (width=51984 height=51983) are too large
java.lang.IllegalArgumentException: Dimensions (width=51984 height=51983) are too large
at java.awt.image.SampleModel.(Unknown Source)
at java.awt.image.SinglePixelPackedSampleModel.(Unknown Source)
at java.awt.image.SinglePixelPackedSampleModel.(Unknown Source)



Changes

 

Cause

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