Error when Attempting to Add Field in Common Fields in Documaker Studio (Doc ID 2177782.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Documaker - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.3 version, Documaker Studio

Attempting to Add Field in Common Fields

When attempting to Add under Common Fields, an error is produced.

ERROR
-----------------------

Opened workspace C:\Documaker Workspaces\XYZ.dxm
Error: Platform error: FAP Error code=-904 ODBC Error 57011 -904 [IBM][CLI Driver][DB2] SQL0904N Unsuccessful execution caused by an unavailable resource.
Reason code: "00C90097", type of resource: "00000200", and resource name: "DGCDMEDC.SCCMFLDL". SQLSTATE=57011
GUI Error code=0xfffffc78


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch Documaker Studio
2. Open a workspace that connects to a DB2 database
3. Select 'Common Fields'
4. Select 'Add' in the Common Fields dialog


LOSS OF FUNCTIONALITY
-----------------------
The functional ability to Add a Common Field is lost.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use or Add Common Fields in Documaker Studio which affects the ability to maintain or implement new business objectives using the Documaker Studio Common Fields resource(s).


SEQUENCE OF EVENTS
-----------------------
This issue could occur after a DB2 database replication or update.


WHERE THE ISSUE HAPPENS
-----------------------
This issue would occur in a DB2 workspace.


EXPECTED RESULTS
-----------------------
The expectation is that the user should be able to Add new Common Fields to the DB2 workspace.


DESCRIBE WHAT IS WORKING
-----------------------
Other aspects of using the workspace (library lists, checking out resources, updating resources (other than the Common Fields), running reports, etc. are working.

Changes

This issue could occur after a change in the underlying DB2 database such as a replication or database update.

Cause

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