Intermittent error "General Error: smtp_code: Error 0" received while sending large attachments.

(Doc ID 2177806.1)

Last updated on DECEMBER 12, 2017

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.


Oracle Communications Convergence
Oracle Communications Messaging Server 64bit

It is possible to receive an intermittent SMTP error while sending emails from Convergence to any destination. This problem is frequently observed while sending emails with larger attachments.

Examples of such errors:

httpd[22917]: General Error: smtp_code: Error 0
httpd[22917]: Network Warning: saveSmtp: DATA . failed
httpd[22917]: General Warning: saveSmtp failed: SMTP Error
httpd[22917]: General Information: [] GET /mbox.mjs?rev=3&mbox=INBOX&coun




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