BillingCare: Ambiguous Payment Suspense Detail View

(Doc ID 2178197.1)

Last updated on SEPTEMBER 23, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.14.0 to 7.5.0.15.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.14.0 version, Customer Care

In the payment suspense detail view, it is ambiguous to have 1 Allocated and 2 Unallocated amounts.




This needs to be the grand total of all allocated to accounts(account level or item level) allocated in one column and unallocated and sitting in suspense at this moment in the other column.



Changes

 

Cause

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