BillingCare: Ambiguous Payment Suspense Detail View (Doc ID 2178197.1)

Last updated on SEPTEMBER 23, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.14.0 to 7.5.0.15.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.14.0 version, Customer Care

In the payment suspense detail view, it is ambiguous to have 1 Allocated and 2 Unallocated amounts.

Cause

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