BillingCare: Ambiguous Payment Suspense Detail View
(Doc ID 2178197.1)
Last updated on MARCH 28, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.5.0]
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Customer Care
In the payment suspense detail view, it is ambiguous to have 1 Allocated and 2 Unallocated amounts.
This needs to be the grand total of all allocated to accounts(account level or item level) allocated in one column and unallocated and sitting in suspense at this moment in the other column.
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