Sometimes We See Very Slow Perforamance When Releasing Orders From Planner Workbench (Doc ID 2178219.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3.9 to 12.1.3.9 [Release 12.1]
Information in this document applies to any platform.

Symptoms

VCP 12.1.3.9.1

PROBLEM
-------------
Clicking on - For Release - checkbox from Supply/Demand form is taking long (5-8 seconds). Users are complaining about 30 sec sometimes.

Customer has a workaround in place - see above - but needs a permanent fix.
Also, claims that the issue appeared after 11.2.0.3 to 11.2.0.4 database upgrade.

STEPS
--------
1. Log into ASCP as normal
2. Navigate to SCP Workbench
3. Click to open Supply/Demand form
4. Enter filtering criteria
 Order Type = Planned Order
 Org = PRD:BEG
 Find
5. This pulls up all Planned Orders
6. Select For Release order (actually click on "For Release" checkbox); this takes around 5-8 seconds to show the checkmark.

EXPECTED BEHAVIOR
----------------------------
Customer expects that "For Release" checkbox should be ticked in second.


Changes

After applying one-off patches 20861278 and 18864557.

Cause

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