Plan Products - Products List Disappears When Adding a New Product (Doc ID 2178242.1)

Last updated on AUGUST 31, 2016

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When adding a new product to a plan that already has several products attached.
When users click on "Add"; the attached products list disappears until you Save the new product and then the list displays again.
This is not occurring consistently.  Sometimes the product list disappears when selecting the product ID, sometimes it is when selecting "Add"

Expected Behavior
The product list should display consistently when adding new plans.


The issue can be reproduced at will with the following steps:
1. Add a new product to a Plan
2. Click "Add" and enter information
3. Save the new product

Changes

 

Cause

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