DIVArchive MOV Objects Have Mismatching Audio and Video After Partial File Restore (Doc ID 2178292.1)

Last updated on DECEMBER 07, 2016

Applies to:

Oracle DIVArchive - Version 7.3.1 and later
Information in this document applies to any platform.

Symptoms

When doing a PFR on .mov files, the audio and video becomes out of sync.


The issue can be reproduced at will with the following steps:
1.Issue a PFR for a .mov file in 7.3.1 (on version with out bug fix 24508511)
2. After PFR is complete, view the movie file
3. Movie file will be out of sync with video and audio

Changes

 Upgrading to version 7.3.1 and not being patched to latest patch.

Cause

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