Manually Extended Capabilities On Activity Overridden By External Activity Updates From CC&B
(Doc ID 2178301.1)
Last updated on MARCH 25, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 22.214.171.124.0 to 126.96.36.199.8 [Release 2.2]
Information in this document applies to any platform.
Manually Extended Capabilities on Activity Overridden by External Activity Updates from CC&B
In trying to leverage the new Attributes functionality in MWM 2.2, you have created a custom Algorithm on the Validate Status of the M2-Activity BO. This Algorithm checks for a Premise Characteristic from CC&B and, if found, updates the Activity by Extending the Worker Capabilities and adds an Attribute of "Security Clearance". If the Field Activity in CC&B is later updated (rescheduled, for example), the Attribute is deleted, but the "Override Capabilities" flag remains "Extend".
This was also recreated manually, without any custom Algorithms.
- Create a Field Activity in CC&B
- Update the MWM Activity by Extending the Worker Capabilities with an Attribute
- Reschedule the FA from CC&B or perform some other FA Update to trigger the message
- MWM Activity is rescheduled/updated, but the Attributes are deleted and "Override Capabilities" flag remains "Extend" even though there are no longer any Worker Capability extensions.
The hope would be that the initial overrides/extensions set on the Activity during the creation (Validate step) remain on the Activity in MWM even though it was updated from CC&B.
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