My Oracle Support Banner

"ERROR: INVALID DATABASE", "The Database You Are Connecting to Is Not a P6 Professional or P6 EPPM Database" When Launching Visualizer and Trying to Log in With SSO Through a Reverse Proxy (Doc ID 2178358.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.7.1 and later
Primavera P6 Professional Project Management - Version 15.2.7.0 and later
Information in this document applies to any platform.
Proxy Server
P6 Pro Cloud Connect

Symptoms

When launching Visualizer from within P6 Pro, SSO credentials are prompted but fail with Error #1.

When launching Visualizer from outside P6, it prompts for SSO and takes the login but then fails on Error #2

ERROR #1

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.