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"ERROR: INVALID DATABASE", "The Database You Are Connecting to Is Not a P6 Professional or P6 EPPM Database" When Launching Visualizer and Trying to Log in With SSO Through a Reverse Proxy (Doc ID 2178358.1)

Last updated on JANUARY 22, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.7.1 and later
Primavera P6 Professional Project Management - Version 15.2.7.0 and later
Information in this document applies to any platform.
Proxy Server
P6 Pro Cloud Connect

Symptoms

When launching Visualizer from within P6 Pro, SSO credentials are prompted but fail with Error #1.

When launching Visualizer from outside P6, it prompts for SSO and takes the login but then fails on Error #2

ERROR #1

Cause

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In this Document
Symptoms
Cause
Solution
References


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