My Oracle Support Banner

Data-related Errors in GUI: PBPackageError:Exception - xml parser error For input string "" Error in Log: java.lang.NumberFormatException: For input string: "" (Doc ID 2178490.1)

Last updated on FEBRUARY 05, 2025

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

*** Archived 28-JAN-2019 ***

Symptoms

MetaSolv Solution version 6.2.1

The MetaSolv Solution application frequently displays a data-related xml parser error (see below).  A majority of the errors have been encountered in the Logon window, but they have been received in many windows throughout the application.  A corresponding parsejava.lang.NumberFormatException: For input string: "" error is thrown in the ${SERVER}.mss.log and appserverlog.xml log files.  It is accompanied by java.net.SocketTimeoutException: Read timed out and java.net.SocketException: Connection reset errors in the same log files (see below).



Error message text


Recreation Steps

The behavior cannot be reproduced at will.  However, one encountered, it frequently occurs.


Business Impact

The problem causes a significant loss of productivity for application users.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.