Data-related Errors in GUI: PBPackageError:Exception - xml parser error For input string "" Error in Log: java.lang.NumberFormatException: For input string: ""

(Doc ID 2178490.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution version 6.2.1

The MetaSolv Solution application frequently displays a data-related xml parser error (see below).  A majority of the errors have been encountered in the Logon window, but they have been received in many windows throughout the application.  A corresponding parsejava.lang.NumberFormatException: For input string: "" error is thrown in the ${SERVER}.mss.log and appserverlog.xml log files.  It is accompanied by java.net.SocketTimeoutException: Read timed out and java.net.SocketException: Connection reset errors in the same log files (see below).



Error message text


Recreation Steps

The behavior cannot be reproduced at will.  However, one encountered, it frequently occurs.


Business Impact

The problem causes a significant loss of productivity for application users.

Cause

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