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Groom Process Leaving the Old Terminating Network Element in the Schematic Diagram that Cannot be deleted (Doc ID 2179415.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT

The groom process not clearing the old Terminating Network Element from the Schematic Diagram.
User had recently upgraded to MSS 621.b940.

When we execute the groom process for a Virtual Circuit we can notice:

  1. On the Connection Design window - Connection Summary the groom process does not update the Terminating network element.
  2. On the Connection Design - Schematic Design we continue having the old component that was groomed, without any connection.
  3. Users are not able to Delete this component even though it has no connections to other objects.

EXPECTED BEHAVIOR

The Grooming Process should update properly the DLR for the Virtual Connection and its Schematic Diagram.

STEPS

The issue can be reproduced at will with the following steps:

1. Groom a provisioned Virtual Channel:
     a. drop a Physical Connection
     b. add a new Physical Connection

2. Create and complete EWO for the grooming project
3. Verify the groomed Physical Connection:
    a. Conn Design - Conn Summary window is showing the old terminating element
    b. The Schematic Diagram for the connection is showing the old terminating element
    c. Users cannot delete this old terminating element (there is no Delete option in the popup).

BUSINESS IMPACT

Users are stuck with older terminating element in the new groomed design.
The issue is happening in the Production environment.

WORKAROUND

None


Changes

Customer upgraded to MSS 621.b940.

Cause

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In this Document
Symptoms
 PROBLEM STATEMENT
 EXPECTED BEHAVIOR
 STEPS
 BUSINESS IMPACT
 WORKAROUND
Changes
Cause
Solution
 RESOLUTION
 ADDITIONAL PATCHES
 CLEAN UP
References


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