Unable to Start the Universal Connection when Starting Reveleus
(Doc ID 2180082.1)
Last updated on FEBRUARY 23, 2023
Applies to:
Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.4.2.0 and laterInformation in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Symptoms
On : 7.3.5.1 version, Administration
Unable to access Infrastructure Login page, after a long wait received the following error:
Error:
Could not retrieve list of languages from Server.
Please contact the system administrator.
SMSService.log shows several errors during reveluesstartup.sh
[DACCONNECTIONPROVIDER]Error getting connection from pool : java.sql.SQLException: Unable to start the Universal Connection
Pool: oracle.ucp.UniversalConnectionPoolException: Cannot get Connection from Datasource
Caused by: oracle.ucp.UniversalConnectionPoolException: Cannot get Connection from Datasource
Caused by: java.sql.SQLException: Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
Steps:
1. Installed Infrastructure successfully.
2. Installed Hedge Management 6.1.1, then Infrastructure is no longer working.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |