Missing Common Fields In The Navigation Tree Expansion (Doc ID 2180529.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Documaker - Version 12.3 and later
Microsoft Windows (32-bit)

Symptoms

On : 12.3 version, Documaker Studio

ACTUAL BEHAVIOR
---------------
User is not able to see Common Fields for some Field Names in the expanded Navigation Tree information.
Some Field names are presented in the dialog as expected.

EXPECTED BEHAVIOR
-----------------------
All Field Names are expected to display in the Common Fields dialog when the alphabetical list is expanded.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. In an open workspace, select the 'Common Fields'.
2. Within the 'Common Fields' dialog, expand the alphabet range "E - G".  That is the range of Field Names that were missing in this case.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select predefined Common Fields when composing documents.

Changes

 A recent DB2 database replication took place to replicate the database that contains the Documaker resources.  The issue happens when using a workspace whose resources are in the replicated database.

Cause

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