HDWF: Error "ORA-01017: invalid username/password; logon denied" During Upgrade (Doc ID 2180788.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Healthcare Data Warehouse Foundation - Version 5.0.2 and later
Information in this document applies to any platform.

Symptoms

HDWF Upgrade from 5.0.2 to 6.0, you encounter the following error message:

ERROR
-----------------------
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system value:
hdm value:
hdi value:
ERROR:
ORA-01017: invalid username/password; logon denied


[02-09-2016 09:24:26] [HSGBU_ACTIONS] [ExpectCommandRunner] Getting exit code
[02-09-2016 09:24:26] [HSGBU_ACTIONS] [ExpectCommandRunner] Exit code is: 249
[02-09-2016 09:24:26] [HSGBU_ACTIONS] [ExpectCommandRunner] Exit code was not 0, throwing an exception!




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Launch the Installer
2. After a few minutes, the installer fails at 86% with the aforementioned error messages.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, you cannot proceed with your nstallation.

Cause

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