HDWF: Error "ORA-01017: invalid username/password; logon denied" During Upgrade (Doc ID 2180788.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Healthcare Data Warehouse Foundation - Version 5.0.2 and later
Information in this document applies to any platform.


HDWF Upgrade from 5.0.2 to 6.0, you encounter the following error message:

Copyright (c) 1982, 2013, Oracle. All rights reserved.

system value:
hdm value:
hdi value:
ORA-01017: invalid username/password; logon denied

[02-09-2016 09:24:26] [HSGBU_ACTIONS] [ExpectCommandRunner] Getting exit code
[02-09-2016 09:24:26] [HSGBU_ACTIONS] [ExpectCommandRunner] Exit code is: 249
[02-09-2016 09:24:26] [HSGBU_ACTIONS] [ExpectCommandRunner] Exit code was not 0, throwing an exception!

The issue can be reproduced at will with the following steps:

1. Launch the Installer
2. After a few minutes, the installer fails at 86% with the aforementioned error messages.

The issue has the following business impact:
Due to this issue, you cannot proceed with your nstallation.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms