Frequent Imap Crash On Linux Stores (Doc ID 2180988.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 to 7.0.5 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms

Linux Messaging Server Store running:
Oracle Communications Messaging Server 7.0.5.38.0 64bit (built Feb 26 2016)
libimta.so 7.0.5.38.0 64bit (built 06:34:15, Feb 26 2016)

Seeing frequent IMAP process crashes on the Linux stores only around 3 minutes after every restart; compared to Solaris OS stores which are running fine.

The dmesg log shows:

imapd[23099]: segfault at 0 ip 00007fe82154c82f sp 00007fe7fc0234b8 error 4 in libc-2.12.so[7fe821419000+18a000]
imapd[23216]: segfault at 0 ip 00007f99b40b482f sp 00007f998c3344b8 error 4 in libc-2.12.so[7f99b3f81000+18a000]
imapd[23239]: segfault at 0 ip 00007f5be908882f sp 00007f5bee5264b8 error 4 in libc-2.12.so[7f5be8f55000+18a000]
imapd[27555]: segfault at 0 ip 00007f7af618c82f sp 00007f7ad0d344b8 error 4 in libc-2.12.so[7f7af6059000+18a000]
imapd[28613]: segfault at 0 ip 00007f07ef4ac82f sp 00007f07ca0ca8e8 error 4 in libc-2.12.so[7f07ef379000+18a000]
imapd[32721]: segfault at 0 ip 00007f75bcaa982f sp 00007f75c1f474b8 error 4 in libc-2.12.so[7f75bc976000+18a000]

 

Changes

On the Linux platform, disabling ISS via local.store.indexer.enable = 0 causes imap to crash after paired ISS hosts to these stores went down due to a hardware failure. This does not happen on the Solaris platform.

Cause

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