Error Message The RPC Server is Unavailable when submitting SERFF Filings (Doc ID 2181287.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Insurance Compliance Forms Tracker - Version 6.8 and later
Information in this document applies to any platform.

Symptoms

On : 6.8.2 version, Tracker client

When attempting to Submit Filing the following error occurs.

ERROR
-------------
Tracker : The RPC Server is unavailable

STEPS
--------------
The issue was occurred with the following steps:
1. Perform the activity to submit a Filing to SERFF
2. Error Tracker : The RPC Server is unavailable

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit filing in the affected environment

Changes

 

Cause

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