Getting Error While Using the "Use Invoice Tax" Reason Code to Resolve the Tax Discrepancy (Doc ID 2181657.1)

Last updated on APRIL 02, 2017

Applies to:

Oracle Retail Invoice Matching - Version 14.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to resolving the Tax Discrepancy the following error occurs.


Steps to Recreate:

   1. Create an invoice in the system with tax discrepancy.
   2. Navigate to invoice matching -> Tax review list.
   3. Select the invoice and choose system as correct.
   4. Enter the reason code as "Use Invoice Tax". 
   5. Click on OK Button.
       Noticed that system throws an error: "An error occurred while loading ReIM Secure Action. Please contact your system administrator".
 

Cause

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