Why the Search Reports On The Search Analysis Dashboard Are Returning No Results After Applied the OK v8.6.0.4 Hot Patch?

(Doc ID 2181747.1)

Last updated on OCTOBER 12, 2016

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.


The Search Reports on the Search Analysis Dashboard are returning "No Results" after applied the OK v8.6.0.4 hot patch while the Analytics IM reports are fine showing the expected data for the same period of date/time period.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms