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Invoicing Is Failing With Error PIN_ERR_STREAM_IO (Doc ID 2182323.1)

Last updated on APRIL 21, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) Applications 7.4.0.7.0 version, it is observed that Invoicing for a particular account is failing with the below error.
Here the account does not have any subords. It has 173000 events to be invoiced.

Error snippet from cm pinlog :

E 2016-07-12 13:36:33.000  dev  cm:22376.1  pcm_debug.c(42):1716 1:dev:testnap:22360:1:9
53:1468319587:1
       _pcm_flist_sprint(): pin_malloc() failed for prt_buf.buf
E 2016-07-12 13:36:33.000  dev  cm:22376.1  pin_flist(69):4050 1:dev:testnap:22360:1:953
:1468319587:1
       flist print failed (1) in pin_flist_to_str
E 2016-07-12 13:38:39.083  dev  cm:22376.1  pcp_xdrst.c(53):2606 1:dev:testnap:22360:1:9
53:1468319587:1
       pcpxdr_write_buf: probe ERROR: 131
E 2016-07-12 13:38:39.083  dev  cm:22376.1  pcm.c(56):820 1:dev:testnap:22360:1:953:1468
319587:1
       Op (PCM_OP_CREATE_OBJ) send failed in pcm_op
       <location=Unknown pin location:0 class=PIN_ERRCLASS_SYSTEM_RETRYABLE:3 errno=PIN_ERR_STREAM_IO:49>
       <field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
       <facility=0 msg_id=0 version=0>
E 2016-07-12 13:38:39.083  dev  cm:22376.1  fm_inv_make_invoice.c:3582 1:dev:testnap:223
60:1:953:1468319587:1
       fm_inv_make_invoice_write_newobject: return from opcode PCM_OP_CREATE_OBJ error
       <location=Unknown pin location:0 class=PIN_ERRCLASS_SYSTEM_RETRYABLE:3 errno=PIN_ERR_STREAM_IO:49>
       <field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
       <facility=0 msg_id=0 version=0>
E 2016-07-12 13:38:39.083  dev  cm:22376.1  fm_inv_make_invoice.c:3436 1:dev:testnap:223
60:1:953:1468319587:1
       Error creating new invoice object
       <location=Unknown pin location:0 class=PIN_ERRCLASS_SYSTEM_RETRYABLE:3 errno=PIN_ERR_STREAM_IO:49>
       <field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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