The file you are trying to open.'xyz.xls',is in a different format than specified by the file extension. Verify the file is not corrupted and is from a trusted source before opening the file.Do you want to open the file now? (Doc ID 2182402.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.5.9182 version,

ACTUAL BEHAVIOR
---------------
When working with Transaction Incident Details Extract report and then selecting an XLS report, then selecting a subset of that report (due to report splitting into XLS's of 10,000 rows apiece), the result .XLS file contains HTML content. So when user selects the XLS file, they get a Microsoft Warning message since the extension of the file does not match the contents and causes long wait times to view because Microsoft is converting the contents of the file to view in Excel.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Report Management > CCM Result Management Reports.
2. Select the Transaction Incident Details Extract report.
3.Click on Actions > Run Now.
4.Pick the required parameter values and click on Generate Report.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open report files in excel format.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms