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Provisional DCI Forms Generation results in APPCRASH javaw.exe Error and as a consequence Report Jobs are Stuck in SUBMIT_TO_RS Status (Doc ID 2182697.1)

Last updated on JULY 17, 2018

Applies to:

Oracle Clinical - Version 5.0.1 to 5.1.0 [Release 5.0 to 5.1]
Information in this document applies to any platform.

Symptoms

After execution of Provisional DCI forms generation , Report Jobs are hanged in SUBMIT_TO_RS status.

Also as an effect of Provisional DCI forms generation , while logging on the Report Server we can see a APPCRASH javaw.exe crash pop-up window as displayed in below screenshot:

 

Closing the APPCRASH javaw.exe crashing pop-up window , results in the bellow error 786100 in OC app – DCI Forms Generation window:

 





Cause

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