SoftService Callout Not Receiving Request XML From RM

(Doc ID 2182915.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.0.1 and later
Information in this document applies to any platform.


On : Insbridge 5.0.1 version, RateManager

Insbridge 5.0.1 SoftService Callout not receiving request XML from RM.

The Ratemanager Callout Mapping tool does not seem to be honoring the "." when created the Request XML Mapping.

This is the text that is being sent to the Callout:

This is the format it should be in:



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms