ORPOS Does Not Allow an Inactivated Employee to be Activated

(Doc ID 2183317.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.


When attempting to add a standard employee who has been inactivated in Oracle Retail Point of Service (ORPOS), the following error occurs.   ORPOS does not allow an employee to be activated once inactivated, whereas in the Back Office (BO) application this can be done.

Steps to Reproduce:

  1. Select F4 Admin
  2. Log in as employee 'pos'
  3. Select F4 Security
  4. Select F2 Employee > F2 Find and search for employee 'beth'
  5. Set the employee status to inactive and press Enter at the message below:
         Are you sure you want to change this employee's status?
         Press Yes to proceed with the change.
         Press No to return to the previous screen.
  6. Select F4 Security > F2  Employee > F2 Add > F2 Standard
  7. Add the same employee details as inactivated in step 5




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