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Experience Manager Promote Content Takes Much Longer Than Normal Before Timing Out (Doc ID 2183344.1)

Last updated on MAY 04, 2020

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

Summary

After initiating a promote_content, the promotion process takes significantly longer than normal.

Eventually, a SEVERE message is logged in the App.0.0.log, and any remaining remote Assemblers are updated.

The issue occurs intermittently, and does not occur if the remote application servers are frequently restarted.

Application.0.0.log Error

Changes

 

Cause

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In this Document
Symptoms
 Summary
 Application.0.0.log Error
  Remote Application Server Logging Error
Changes
Cause
Solution
References


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