Experience Manager Promote Content Takes Much Longer Than Normal Before Timing Out

(Doc ID 2183344.1)

Last updated on JANUARY 17, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

Summary

After initiating a promote_content, the promotion process takes significantly longer than normal.

Eventually, a SEVERE message is logged in the App.0.0.log, and any remaining remote Assemblers are updated.

The issue occurs intermittently, and does not occur if the remote application servers are frequently restarted.

Application.0.0.log Error

[08.18.16 18:09:53] INFO: Updated Assembler at URL: http://127.0.0.1:7003/dyn/admin/assemblerAdmin/admin
[08.18.16 20:01:07] SEVERE: Unable to update Assembler at URL: http://127.0.0.1:7003/dyn/admin/assemblerAdmin/admin
Caused by org.apache.http.NoHttpResponseException
org.apache.http.impl.conn.DefaultResponseParser parseHead - The target server failed to respond

[08.18.16 17:42:41] INFO: Updated Assembler at URL: http://127.0.0.1:7003/dyn/admin/assemblerAdmin/admin
[08.18.16 17:42:41] SEVERE: Unable to update Assembler at URL: http://127.0.0.1:7001/dyn/admin/assemblerAdmin/admin
Caused by org.apache.http.conn.HttpHostConnectException
org.apache.http.impl.conn.DefaultClientConnectionOperator openConnection - Connection to http://127.0.0.1:7001 refused
Caused by java.net.ConnectException
java.net.PlainSocketImpl socketConnect - Connection refused

Remote Application Server Logging Error

Aug 18, 2016 5:05:18 PM org.apache.catalina.core.ApplicationContext log
SEVERE: ERROR: EventDispatcher: Error during dispatch. (java.lang.OutOfMemoryError: GC overhead limit exceeded)
java.lang.OutOfMemoryError: GC overhead limit exceeded
...

Cause

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