PurgeItemTickets Batch Is Not Purging the Records from TICKET_PRINT Table

(Doc ID 2183488.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.


In Oracle Retail Store Inventory Management (SIM) 14.1, the PurgeItemTickets batch is not purging the records from TICKET_PRINT table.

Steps to Reproduce:

  1. Execute PurgeItemTickets batch when the config 'DAYS_TO_HOLD_ITEM_TICKETS' is configured as 30 days.
  2. Validate the item tickets related tables in database.
  3. Notice that the TICKET_PRINT table is not purging the data based on the configured parameter.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms