PurgeItemTickets Batch Is Not Purging the Records from TICKET_PRINT Table

(Doc ID 2183488.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (SIM) 14.1, the PurgeItemTickets batch is not purging the records from TICKET_PRINT table.


Steps to Reproduce:

  1. Execute PurgeItemTickets batch when the config 'DAYS_TO_HOLD_ITEM_TICKETS' is configured as 30 days.
  2. Validate the item tickets related tables in database.
  3. Notice that the TICKET_PRINT table is not purging the data based on the configured parameter.

Cause

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