When Attempting to Use The Web Services Authentication Service, The Following Error Occurs: "Java.net.SocketTimeoutException: Read Time out" (Doc ID 2183699.1)

Last updated on OCTOBER 04, 2016

Applies to:

Primavera Web Services - Version 8.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When using P6 Web Services Login authentication service (http://host:port/p6ws/services/AuthenticationService) the following response is returned preventing connection:

ERROR
-----------------------
Java.net.SocketTimeoutException: Read Time out

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run login script with Soap UI
2. See error in "Response"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login with SOAP.

Cause

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