Last updated on SEPTEMBER 28, 2016
Applies to:
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.2 and laterInformation in this document applies to any platform.
Symptoms
Summary
Baseline updates fail abruptly during CAS crawl steps.
Error
2016-09-09 12:29:56,278 INFO [/cas] [654694538@jetty-4] com.endeca.itl.service.CasCrawlerImpl: [PROD] startCrawl start
2016-09-09 12:29:56,279 ERROR [/cas] [654694538@jetty-4] com.endeca.itl.service.CasCrawlerImpl: [PROD] Crawl not found
2016-09-09 12:29:56,279 ERROR [/cas] [654694538@jetty-4] com.endeca.itl.service.CasCrawlerImpl: Error executing method CasCrawl
2016-09-09 12:29:56,279 ERROR [/cas] [654694538@jetty-4] com.endeca.itl.service.CasCrawlerImpl: [PROD] Crawl not found
2016-09-09 12:29:56,279 ERROR [/cas] [654694538@jetty-4] com.endeca.itl.service.CasCrawlerImpl: Error executing method CasCrawl
Changes
There was recently a storage (HDD) hardware failure on the CAS host.
Cause
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