Cannot Add Segment in Security Management for New OFSAA Instance (Doc ID 2183880.1)

Last updated on DECEMBER 03, 2019

Applies to:

Symptoms

On OFSAAI 7.3.5.1.0, when attempting to create a new segment / folder the segment will not save.

ACTUAL BEHAVIOR
When user tries to Create a new Segment, Save button does not revert a response.

The following error is also found in the SMSService.log:

ERROR
[UMMLOG] Sep 5,16 16:01:13 : [SMSSEGMENTHANDLER]Exception
java.lang.ArrayIndexOutOfBoundsException: 4
at com.iflex.fic.ficserver.services.sms.cssms.service.handlers.SMSSegmentHandler.searchSegments(SMSSegmentHandler.java:776)
at com.iflex.fic.ficserver.services.sms.CSSMSServices.searchSegments(CSSMSServices.java:3840)
at com.iflex.fic.ficserver.services.sms.SMSServiceProvider.handleRequest(SMSServiceProvider.java:1495)
at com.iflex.fic.newservice.ServiceProxy.invokeService(ServiceProxy.java:184)
at com.iflex.fic.newservice.NewServiceMaster.provideService(NewServiceMaster.java:211)
at com.iflex.fic.newservice.DynamicServiceManager.provideService(DynamicServiceManager.java:297)
at com.iflex.fic.ficserver.JavaRequestHandler.handleRequest(JavaRequestHandler.java:546)
at com.iflex.fic.ficserver.JavaSocketConnection.run(JavaSocketConnection.java:201)

EXPECTED BEHAVIOR
Segment created successful message should be displayed.

The issue can be reproduced at will with the following steps:
1. Login to Application with valid user
2. Create a Segment from Administration --> Security Management --> System Administrator --> Segment Maintenance
3. Click on Save

Changes

Cause

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