Exported File Shows Non-English Characters as Question Mark (Doc ID 2184467.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
BOM information is exported with "?" question mark rather then non-english characters

Expected Behavior
BOM information is exported with non-english characters

Steps

  1. Login to Web Client
  2. Move to a part object
  3. Move to BOM tab
  4. Actions > Export

 

Cause

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