CM/CP And TD/CP Values Not Appearing For Few Users In Instantis EnterpriseTrack (Doc ID 2184823.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.2.4.0 and later
Instantis EnterpriseTrack - Version 15.2.4.0 and later
Information in this document applies to any platform.

Symptoms

For some Resources, the CM/CP and TD/CP values in Resource Planning page is not displayed as expected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access environment with user with permission to view Resources with the issue described
2. Navigate to the Resources Planning Page
3. Use Advanced search to locate the users affected, and a date range
4. Notice that for some months, the CM/CP and TD/CP values in Resource Planning page



Changes

Transfer/Departure Date populated for resources with a date that has passed, and a bug was fixed in Bug 22599040 : HEATMAPS NOT CALCULATING FOR TRANSFER/DEPARTURE DATES OF RESOURCES has been incorporated as it was part of version 15.2.2.0, making Capacity (CP) Zero if the resources is truly not available.  

Cause

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