CDA 3.2 - Not Able To Populate The Sponsor Details From Siebel Clinical (Doc ID 2185069.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Health Sciences Clinical Development Analytics - Version 3.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.2.0.0.0 version, ETL related issues

ACTUAL BEHAVIOR
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Siebel details are not visible in CDA Dashboard after running CDA - Complete Warehouse with Dedup

EXPECTED BEHAVIOR
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Sponsor Details should be displayed under "Data Manager-Paper-->Check Sponsor Prompt"

STEPS
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The issue can be reproduced at will with the following steps:

1. Execute CDA - Complete Warehouse with Dedup

2. Navigate to "Administration Clinical --> Protocol List -->Scroll Down to view the Protocol Form Applet-->Sponsor field-->Select any account." in CTMS

3. Refresh the Data wareshouse

4. Navigate to "Dashboard-->Data Manager-Paper-->Check Sponsor Prompt" from CDA to verify the sponsor details.

- or else Navigate to "Dashboard-->Data Manager-EDC-->Check Sponsor Prompt" in CDA to verify sponsor details.
- or else Navigate to "Home -->Analysis-->OCDA-->Subject Area-->Study Site--> Study Sponsor-->Drag and check the results" in CDA to verify sponsor details.

Cause

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