Heat Map By Project Incorrectly Reflecting TBD Role Hours in Instantis EnterpriseTrack (Doc ID 2185443.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.2.1.0 and later
Instantis EnterpriseTrack - Version 15.2.1.0 and later
Information in this document applies to any platform.

Symptoms

When using the Heat Map by Project report, the report is not reflecting allocated hours for each of the To Be Determined (TBD) roles.

The issue can be reproduced at will with the following steps:
1. Log in as Application Administrator (app_admin) or user with equivalent privileges
2. Navigate to Work Requests > (WorkRequestID)
3. Review Initial Project Team Members heading. Notice (role1) and (role2) have multiple TBD roles
4. Click Done
5. Navigate to Reports > Pre-Defined Reports > All Reports > Heat Map by Project > Click the funnel icon
6. Apply (filters)
7. Click 'Run'
8. Expand the '+' next to Work Requests (WorkRequest1). Notice hour total under July 2016 TD column are all the same hours for each (role1) and (role2) even though in step 2 some of the roles have different allocation.

Changes

 

Cause

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