Accent Character è Is Printing As A Regular "e" Without the Accent In PDF (Doc ID 2185451.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Documaker - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0 version, Documaker Server

ACTUAL BEHAVIOR
---------------
The accent character "è" is not printing in PDF output.  It is printing as a regular "e".

EXPECTED BEHAVIOR
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The expectation is that the PDF output will contain the "è " in those fields where the input is the accented "è" character.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the resulting transactions produced in PDF that contain a "è " in the Documaker extract file are grammatically incorrect.

Changes

 

Cause

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