Creation of Promotion Component Name With More Than 40 Characters Results in Unrecoverable Error (Doc ID 2185559.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Oracle Retail Price Management - Version 13.0 and later
Information in this document applies to any platform.

Symptoms

Creation of a promotion component name with a number of characters exceeding 40 produces an error, and errors persist even after correcting the original problem.


Steps to Recreate:

  1. Create a Multi Buy Promotion.
  2. Click add component.
  3. In the Create Component screen, select component type as Multi Buy.
  4. Enter a scription containing more than 40 characters and click Next.
  5. Note the popup dialog:  “This field has too many characters, Maximum : 40
  6. Correct the description and click Next.
  7. Enter all the details required on the component detail screen.
  8. Click on Save.
  9. Pop up is thrown saying that a few fields are empty or invalid.

Cause

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