Extra Negative Sale Generated In The RDWT File When A Sale Is Voided And Resold In The Same Transaction
(Doc ID 2185892.1)
Last updated on SEPTEMBER 27, 2016
Applies to:Oracle Retail Sales Audit - Version 14.0 and later
Information in this document applies to any platform.
When a sale is voided in the POS and resold in the same transaction with a different discount, the second line item void generates an extra negative sale in the RDWT file.
Line Item 1 - Sale with a discount (for example $10 with a $3 discount)
Line Item 2 - Void of the Line Item 1
Line Item 3 - Sale of the same item with a discount and a $2 employee discount (for example $10 with a $3 discount and an employee discount of $2)
Running the same through ReSA, the transaction balances. The entries in the POSU files are correct with the corrected sale (3rd line item) reflected in the POSU file as well as the corresponding discounts including the employee discount.
Notice that in the RDWT file, there were four entries:
Why there is entry for extra NSALE for VOID transactions?
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