WIP-Edit Plugin V12.5 with Internet Explorer (IE) Version 11 Hangs After Loading a WIP Form for a Second Time (Doc ID 2185921.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Documaker - Version 12.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.5 version, Documaker Plugin

ACTUAL BEHAVIOR
---------------
When using the WIP-Edit Plugin in a web application for editing the work in progress forms, the specified form is loaded properly.
The user works on the form, navigates away to other pages to make changes, and then navigates back to the plugin.
This time, the WIP-Edit form is reloaded from the server and the WIP-Edit plugin hangs in IE Browser forever.

In another similar scenario, when the user is working on the plugin and then hits the "Refresh" button, the Browser hangs on re-loading the WIP form.


EXPECTED BEHAVIOR
-----------------------

The system should not hang during processing.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Launch Internet Explorer Browser.
2) Input the url into the address box.
3) A WipEdit form is loaded within Documaker Plugin 12.5.
4) Hit the "Refresh" button. You should see the Internet Explorer Browser hang immediately. Sometimes you may need to refresh several times in order to see the issue.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
User cannot not successfully complete transactions.

Changes

 

Cause

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