My Oracle Support Banner

Plan Migration Fails with Error PIN_ERR_CREDIT_LIMIT_EXCEEDED (Doc ID 2186027.1)

Last updated on JUNE 18, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Often times user cannot migrate from one plan to another (via Plan Transfer option) because the account is somehow exceeding credit limits for particular resource. The problem is present for resources which have no credit limits set.

The following error occurs in cm.pinlog:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.