EGRC 8.6.x: Control Import Is Failing (Doc ID 2186369.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Application Access Controls Governor - Version 8.6.4 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.4 version, Application Access Contr. Gov.

In Oracle Application Access Controls Governor (AACG), models and controls define conflicts among duties that can be assigned in a company’s applications, and identify users who have access to those conflicting duties.
AACG can also implement “preventive analysis” — it can evaluate controls as duties are assigned to users of the company’s applications, preventing them from gaining risky access.

When attempting to import control against new datasource,
the following error occurs.

ERROR
-----------------------
2016-09-23 17:30:51,344 DEBUG [GrcExecutorThread-27] ImportExportService:1749 ************************************************************
2016-09-23 17:30:51,344 DEBUG [GrcExecutorThread-27] ImportExportService:1750 Error Message List
2016-09-23 17:30:51,344 DEBUG [GrcExecutorThread-27] ImportExportService:1751 ************************************************************
2016-09-23 17:30:51,344 DEBUG [GrcExecutorThread-27] ImportExportService:1756 1. Access not found: [Orig Id: ISC_DBI_RETURN_ORDER, Name: ISC_DBI_RETURN_ORDER, Type Id: 4, DataSource Id: 21] for Entitlement: Authorize Customers to Return Goods for Credit, for Entity: AR11: Create/Maintain Credit/Debit Memos vs. Authorize Customers to Return Goods for Credit
2016-09-23 17:30:51,344 DEBUG [GrcExecutorThread-27] ImportExportService:1760 Parameterized Error Messages: {DS955=[AR11: Create/Maintain Credit/Debit Memos vs. Authorize Customers to Return Goods for Credit, Authorize Customers to Return Goods for Credit, ISC_DBI_RETURN_ORDER, ISC_DBI_RETURN_ORDER, 4, 21]}
2016-09-23 17:30:51,344 DEBUG [GrcExecutorThread-27] ImportExportService:1761 ************************************************************


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Export the Control which is against different datasource.
2. Import the control using file from step 1 against new datasource.
3. Check the Job details and log file.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import the control.

Cause

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