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PurgeItemTickets Batch Produces Timeout Exception When Purging Huge Data Set (Doc ID 2186594.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (SIM) 14.1, PurgeItemTickets batch is experiencing a timeout exception when purging a huge data set.

 
Steps to Reproduce:

 1. Set DAYS_TO_HOLD_ITEM_TICKETS to 12 days
 2. Run PurgeItemTickets batch for one day data (around 22k records in DB)
 3. Notice that the batch fails with "Transaction timed out after 5403 seconds" exception.

 

Changes

 

Cause

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