Cannot Log In to SIM With SSL, JSSE and TLSv1.2

(Doc ID 2186639.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.


In Oracle Retail Store Inventory Management (SIM) 14.1, when attempting to log in to SIM after install with database (DB) authentication, the following error occurs:

Steps to Reproduce:

  1. Install SIM with Secure Sockets Layer (SSL) and Java Secure Socket Extension (JSSE) setup.
  2. Change the CONFIG_SYSTEM security_authentication_method to DB authentication.
  3. Log in to SIM with orsimadmin user; notice the above error.


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