Customer Update Is Going To Idle State
Last updated on OCTOBER 18, 2016
Applies to:Oracle Communications BRM - Elastic Charging Engine - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On : 184.108.40.206.0 version, Customer data management
The customer updater going to idle state.
Similar issue reported before and after IP2 upgrade where customer Updater is not consuming any events from IFW_SYNC queue and going to idle state.
NOTE: There were no DB connection issues during this period.
The issue has the following business impact:
Due to this issue, ECE cache will not have the latest information
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