Performance Problems to Open the Cross Connect Window for Shelves Containing Cards with Large Number of Ports and Cross-Connected Multiple Times (Doc ID 2186764.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

PROBLEM DESCRIPTION

Users experiencing performance issues when opening the Cross Connect window for a shelf with cards with large number of ports, and cross-connected several times.


Equipment structure: cards are cross-connected several times

Rack

| ------ Shelf: CISCO-7206 CISCO CYTNSSLLNNN ROUTER

|------- Card: CISCO SOFT ADDR 7206 ATM VPI/VCI VIRT-GROUP 133

|------- 8,368 Ports

EXPECTED BEHAVIOR

The Cross Connection window should open timely.

STEPS

The issue can be reproduced with the following steps:

1. Open EQUIPMENT INVENTORY - LOCATION: CYTNSSLL
2. RACK: 100.05 - Position 035 - CISCO-7206 CISCO CYTNSSLLNNN ROUTER
3. Position: 03512 - CISCO SOFT ADDR 7206 ATM VPI/VCI VIRT-GROUP 133
4. right-click the shelf and choose: Cross Connections- Pos 35

  ==> MSS is taking over 9 minutes to open the Cross Connect window for the shelf

BUSINESS IMPACT

The issue slows down the work and sometimes does not open the window at all.


Cause

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