PURGEITEMTICKETS Batch Is Not Purging the Records from TICKET_PRINT Table (Doc ID 2187357.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM) application, PurgeItemTickets batch is not deleting the records from TICKET_PRINT table.

Steps to Reproduce

1. Check the ITEM_TICKET , TICKET_PRINT, and TICKET_PRINT_LINE_ITEM tables and confirm that some of the records should be purged (based on the DAYS_TO_HOLD_ITEM_TICKETS parameter value).
2. Run PurgeItemTickets.sh Batch.

Note that the records were deleted from ITEM_TICKET and TICKET_PRINT_LINE_ITEM tables but no records were deleted from TICKET_PRINT table.

Changes

 

Cause

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