PURGEITEMTICKETS Batch Does Not Delete the Records from TICKET_REQUEST Table (Doc ID 2187382.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

On Store Inventory Management (SIM), PURGEITEMTICKETS batch is not purging the records from TICKET_REQUEST table.

Steps to Reproduce

1. Check the TICKET_REQUEST table and confirm that some of the records should be purged (based on the DAYS_TO_HOLD_ITEM_TICKETS parameter value).
2. Run PurgeItemTickets.sh batch.
3. Note that no records were deleted from TICKET_REQUEST table.

Changes

 

Cause

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