Enabling "Manage Reporting Data Model" Feature Causes Server Downtime (Doc ID 2187396.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Instantis EnterpriseTrack - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Enabling the feature "Manage Reporting Data Model" in EnterpriseTrack 16.1, when running on SiteWand 16.1.0.0, can cause the server to fail due to a bug in cleaning up database connections.

STEPS TO REPRODUCE:
1. Log in as sys_admin
2. Go to Administration>Deployment Options>Feature Settings
3. Enable Manage reporting data model

Changes

 

Cause

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