My Oracle Support Banner

Convergence 3.0.1.3: View Map Link Not Working (Doc ID 2187726.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

1.  In the Personal Address Book when you look at the user's information under the address there is a "View Map" link.  This link just gives a blank box when clicked.

2.  The instructions provided in the Customization Guide for Removing the Google Maps Link as a workaround to hide the View Map link, are not complete.  Following the various steps, the 'map balloon' is still shown when the mouse 'hovers' on one of the addresses (home/work), and it is not completely disabled.

3.  The customization instructions says to modify _DisplayContactBody.js but this file would not exist as the c11n_Home/allDomain/js/widget/addressBook directory is supposedly created in step #3, therefore it cannot have any content... so the file needs to be created.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.