Last updated on SEPTEMBER 30, 2016
Applies to:
Oracle Communications Order and Service Management - Version 7.3.0.0.0 to 7.3.0.0.0 [Release 7.3.0]Information in this document applies to any platform.
Symptoms
When enabling OACC In OSM 7.3.0.1.0 which installed in Oracle Fusion Middleware 12.1.3 Cluster, the following error was shown in log files
[2016-04-07T05:08:34.151-07:00] [ms2] [ERROR] []
[oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean] [tid:[ACTIVE].ExecuteThread: '9' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: oms-automation] [ecid: d5d2af48-c5ac-4831-b145-e8e78f00a83f-00001e4d,1:29519]
[APP: oms] Failed to process cluster request for order ID [142][[javax.jms.JMSException: Unable to get JNDI name from queue name
mslv/oms/oms1/internal/jms/events for server ms1
at com.mslv.oms.handler.cluster.ClusterMember.getDestinationJNDIName(ClusterMember.java:197)
at oracle.communications.ordermanagement.cluster.message.impl.RemoteMessageRequestHandlerImpl.getEventQueueJNDI
(RemoteMessageRequestHandlerImpl.java:101)
at oracle.communications.ordermanagement.cluster.message.impl.AbstractMessageRequestHandler.redirectMessageToEventQueueIfRequired(AbstractMessageRequestHandler
.java:99)
at oracle.communications.ordermanagement.cluster.impl.DefaultBusinessRequestRouterImpl.routeRequest(DefaultBusinessRequestRouterImpl.java:73)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(ClusterMessageHandlerBean.java:150)
at com.mslv.oms.security.base.ControllerBean.processExternalListenerAutomationMessage(ControllerBean.java:1381)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:34)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl.processExternalListenerAutomationMessage(Unknown Source)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:226)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:303)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_12130_WLStub.processExternalListenerAutomationMessage(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.AbstractExternalReceiverDispatcher.processMessage(AbstractExternalReceiverDispatcher.java:148)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(AutomationDispatcher.java:240)
at com.mslv.oms.automation.plugin.AutomationDispatcherImpl$2.routeRequest(AutomationDispatcherImpl.java:138)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(ClusterMessageHandlerBean.java:150)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:451)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:375)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:310)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4855)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4529)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3976)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:120)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5375)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:548)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)
Changes
Cause
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