Characteristic Collection Based Calc Rule Eligibility Rules Not Working
(Doc ID 2188830.1)
Last updated on JULY 18, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
SP - Service Pack
While setting up rates, Characteristic Collection eligibility criteria was used for some of the eligibility rules as they were setting up Calc Rules. However, when using rate check, it seems like all the other eligibility rules work fine but those using Characteristic collection always return a false. Tried it in a completely up to date CC&B 2.5 SP2 environment to make sure we are not missing any patches either.
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