Characteristic Collection Based Calc Rule Eligibility Rules Not Working (Doc ID 2188830.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

While setting up rates at MID, our rates team used Characteristic Collection eligibility criteria for some of the eligibility rules as they were setting up Calc Rules. However, when using rate check, it seems like all the other eligibility rules work fine but those using Characteristic collection always return a false. Please see the attached word document for steps to recreate and the logs. We tried it in a completely up to date CC&B 2.5 SP2 environment to make sure we are not missing any patches either.

Cause

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