Performing RUA on Unreceived Item Is Not Updating Received Quantity
(Doc ID 2189159.1)
Last updated on JANUARY 07, 2021
Applies to:
Oracle Retail Merchandising System - Version 14.0.2 and laterInformation in this document applies to any platform.
Symptoms
When there are multiple items in a shipment and only few of them were received, performing a Receiver Unit Adjustment (RUA) for the unreceived item is not updating received quantity.
Steps to Recreate:
1. Create a Purchase Order (PO) with two items.
2. Ship both the items but receive only one item.
3. Navigate to Receiver Unit Adjustment screen and perform RUA for unreceived item.
4. Notice that received quantity was not updated.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |