Performing RUA on Unreceived Item Is Not Updating Received Quantity (Doc ID 2189159.1)

Last updated on APRIL 24, 2017

Applies to:

Symptoms

When there are multiple items in a shipment and only few of them were received, performing a Receiver Unit Adjustment (RUA) for the unreceived item is not updating received quantity.

Steps to Recreate:

1. Create a Purchase Order (PO) with two items.
2. Ship both the items but receive only one item.
3. Navigate to Receiver Unit Adjustment screen and perform RUA for unreceived item.
4. Notice that received quantity was not updated.

Cause

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