Cannot Open Safety Document Using Control Tool (Doc ID 2189461.1)

Last updated on OCTOBER 17, 2016

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.1 to 1.12.0.3 [Release 1.12]
Oracle Utilities Network Management System - Version 1.12.0.1 to 1.12.0.3 [Release 1.12]
Information in this document applies to any platform.

Symptoms

Cannot open safety document using the control tool.

After deploying 1.12.0.3.16 or newer patch bundle users are not able to open safety documents using the Control Tool.

The error message is "There are no safety documents for device "<null.0>". Safety documents are saved in database and user can see list of safety documents using "OPEN" - "Safety_document" menu, but not using control tool "Load Safety Documents" option.

ERROR
-----------------------
No safety documents found
There are no safety documents for device "<null.0>"

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms