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Cannot Open Safety Document Using Control Tool (Doc ID 2189461.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.1 to 1.12.0.3 [Release 1.12]
Oracle Utilities Network Management System - Version 1.12.0.1 to 1.12.0.3 [Release 1.12]
Information in this document applies to any platform.

Symptoms

NMS - Oracle Network Management System

Cannot open safety document using the control tool.

After deploying 1.12.0.3.16 or newer patch bundle users are not able to open safety documents using the Control Tool.

The error message is "There are no safety documents for device "<null.0>". Safety documents are saved in database and user can see list of safety documents using "OPEN" - "Safety_document" menu, but not using control tool "Load Safety Documents" option.

ERROR
-----------------------
No safety documents found
There are no safety documents for device "<null.0>"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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